General Reservations Questions

How to plan a trip, what's included, group travel benefits and more.

To view all other topics please click here.

Pregnancy, children, infants & unaccompanied minors
Regent Seven Seas Cruises^® cannot accept guests who will have entered their 24th week of pregnancy at the beginning of, or at any time during, the cruise. Infants must be six months of age as of the first day of the cruise. For voyages that have three or more consecutive days at sea, infants must be at least one year of age as of the first day of the cruise. Guests traveling with a young infant that does not meet the infant policy will be denied boarding. No refunds or other compensation shall be due from Regent Seven Seas Cruises® as a result of the denial of boarding to an underage infant or any accompanying Guests. Any Guest under the age of 18 must be accompanied by and occupy the same suite as an adult 18 years or older. Regent Seven Seas Cruises^® does not provide for the care, entertainment or supervision of children.
Can I book my cruise online?
Yes, you may book your cruise online by clicking on the Plan My Cruise link next to the voyage you are interested in.
Do you offer group travel benefits?
Nothing beats traveling the world with a group of like-minded companions, sharing discoveries and enjoying great memories for years to come. Click here for more information on booking a group.
Do you offer wheelchair accessible suites?
Yes, details of our wheelchair accessible suites can be found here.

For details on a prearranged rental program, please contact our authorized vendor:

Scootaround
Phone: (toll-free) 1.888.441.7575
www.scootaround.com
How should I plan a trip?
To plan and book your sailing, Regent Seven Seas Cruises strongly recommends the services of your professional travel agent. He or she is best qualified to assist you with all your travel needs.
Where can I find the day-to-day itineraries?
Day-by-day itineraries can be found on the Overview tab of each voyage.
When are deposits and final payment due?
Deposit and final payment schedules vary by the voyage sail date and length, as outlined below. Bookings not deposited as per this schedule will automatically be cancelled. Regent Seven Seas Cruises reserves the right to cancel any booking not fully paid at time of final payment. Payment may be made by personal check, American Express, MasterCard, Visa or Discover.

For bookings made after January 1, 2025, please follow the deposit and payment schedule below:

CRUISES 60 NIGHTS OR LESS

Deposit & Payment Schedule:

Over 150 days from sailing: 15% deposit due within five days of booking; excluding Regent Suite, which requires a 25% deposit due within five days of booking. Payment in full is due for all suites 150 days prior to sailing

150-121 days from sailing: payment in full due within three days of booking

120-91 days from sailing: payment in full due within three days of booking

90-31 days from sailing: payment in full due within 24 hours of booking

30 days or less from sailing: payment in full due same day of booking

CRUISES 61 NIGHTS OR MORE

Deposit & Payment Schedule:

Over 270 days from sailing: 10% initial deposit due within five days booking, followed by a second deposit totaling 30% due 270 days prior to sailing; excluding Regent Suite, which requires a one 25% deposit due within five days of booking. Payment in full due for all suites 180 days prior to sailing

270-181 days from sailing: 30% deposit due within three days of booking; payment in full due 180 days prior to sailing

180-121 days from sailing: payment in full due within three days of booking

120-91 days from sailing: payment in full due within 24 hours of booking

90 days or less from sailing: payment in full due same day of booking

Do you have a standard cancellation policy?

A 100% cancellation fee will be imposed as indicated for non-appearance. Fare is defined as the full cost of any cruise or air component purchased from Regent Seven Seas Cruises®, excluding optional facilities and services fees. Please refer to the full Terms and Conditions of the Guest Ticket Contract for fees relating to the cancellation of optional facilities and services. Any refund due as indicated by the cancellation fee schedule will be made after receipt of written notice of cancellation. Cancellation notices must be in writing and received by Regent Seven Seas Cruises® no later than the day before cancellation penalties are to be assessed. Guests who cancel within the indicated periods are subject to the following per person cancellation fees.

For bookings made prior to January 1, 2025, please follow the deposit and payment schedule below:

CRUISES 14 NIGHTS OR LESS
For cancellations made from the date of deposit to 121 days prior to cruise sail date, an administrative fee of $100 per person for suite categories SG-H will apply.

CATEGORY	RS	SG-H
DAYS PRIOR TO VACATION DATE	CANCELLATION AMOUNT PER PERSON
Deposit Date-121	25% of fare	$100*
120-91	50% of fare	15% of fare
90-61	75% of fare	50% of fare
60-31	100% of fare	75% of fare
30-0	100% of fare	100% of fare