Flight Information

Before calling our Air Concierge Department, we recommend the following steps to allow you to finalize your air arrangements in one call.

• Booking is deposited.
• Guest Information Form (GIF) is completed.
• Check flight availability using your preferred online flight finder.
• Note any options that are your preferred schedule and routing - including the pricing you would pay independently for each of your chosen flights.
• It helps to be flexible - can you travel an extra day or two prior or stay a day or two later?

• Air transportation is based on your chosen class of service on scheduled or charter services of IATA, U.S. or international air carriers. Designated air departure or return cities are at the discretion of Regent Seven Seas Cruises and are subject to change without notice. Regent Seven Seas Cruises reserves the right to choose the air carrier, routing and scheduling to and from each city and the right to substitute charter flights for scheduled air and vice versa. Service is subject to availability.
• For International destinations, Business Class Air applies to Intercontinental flights only.

PRE-FLIGHT ARRANGEMENTS

Due to recent airline policy changes, all classes of service, including Business Class, may no longer include luggage, seat assignments and lounge access. To confirm special requests including service amenities by airline, please check with your specific airline(s) for their respective cost and policy. Wheelchair, oxygen, and meal requests should be made directly with the airline. When booking air arrangements through Regent Seven Seas Cruises (or its travel partners’), some airline carriers will not honor mileage credits for flights booked through non-direct channels. It is the responsibility of the Guest(s) to view their preferred airline’s terms and conditions.

Airline tickets issued by Regent Seven Seas Cruises are restricted by contract and may not be reissued or exchanged for another air carrier or routing. In addition, the airline tickets are non-transferable to another guest. Cancellation or rebooking charges may be assessed by the airline for any changes which are the sole responsibility of the guest. All air reservations booked through Regent, custom or otherwise, that are within 1 year of departure, will require a $500 administrative fee for each change to a passenger name.

Advance seat selection is subject to the policy of the participating air carrier and may not be available. The service and responsibility of the air carrier used in conjunction with any Regent Seven Seas Cruises cruise program is subject to and limited by the "Contact of Carriage" as specified by the air carrier for each ticket issued.

As a result of escalating fuel prices, airlines are implementing changes to their Luggage Policy. These policies vary from airline to airline. Fees for checked luggage are now common with most airlines. These charges are in addition to the airlines' weight restrictions and fees. Luggage fees are payable at the ticket counter at the time of check in. Please check with your specific airline(s) for their respective Luggage Policy.

• Yes, you can contact the Air Concierge Desk to request to customize your air at 210 days from sailing.
• To speak directly to our Air Concierges a $75 non-refundable Custom Air call service fee will be applied to reservations which, if the Custom Air flight option presented is accepted within three days, will become part of the existing $175 per person air customization fee.
• If guests choose not to accept the Custom Air flight option presented within 3 days, the option will be automatically cancelled, and the $75 fee will not be refunded. To accept the presented Custom Air flight options, you can simply reply to the Custom Air email. It is not required to call Regent to confirm any Custom Air flight options.
• After the Custom Air flight option expires, to search for additional flight options an additional $75 non-refundable fee will be added to the reservation.
• Availability is not guaranteed inside of 90 days.
• Platinum, Titanium, Diamond, and Commodore guests will continue to receive a complimentary one-time Custom Air deviation, including the waiving of one $75 Custom Air call service fee.

Please note, schedule changes made by the airlines are outside of our control. If there is a significant change in schedule, our Air Concierge will find a better alternative without charging a new custom air fee.

• Regent Seven Seas Cruises uses contracted fares and does not redeem airline accrued frequent flyer mileage for Air/Sea upgrades.
• The possibility of such redemption is at the sole discretion of the airlines and must be handled directly with the participating carrier.

• At the time of booking, please ask your Travel Agent or Reservation Agent to request and cross-reference your booking with your friends and family. Regent Seven Seas Cruises will do everything possible to confirm your flights together.
• For this request to be guaranteed, you may book your flights through Regent Seven Seas Custom Air Department within 210 days of sailing. Your flights will be confirmed upon request for a non-refundable $175 per person custom air arrangement fee plus a possible fare differential. Deposit must be provided and Guest Information Form (GIF) completed before air is confirmed.

• Air schedules are sent out 110 days prior to departure.
• Should you require immediate confirmation, you may book your flights through Regent Seven Seas Concierge at any time, after 210 days prior to sailing. For a small fee, your flights will be confirmed upon your request. Deposit must be provided, and Guest Information Form (GIF) completed before air is confirmed.