Arriving and Departing

Return transfers may be purchased in advance or arranged onboard during your cruise and billed to your shipboard account.

We strongly recommend arriving at your embarkation port at least 1 night before your cruise departure, regardless of the port. This allows extra time for any flight or travel delays and ensures you are fully prepared to board your ship on time.

For Alaska Voyages, it’s particularly important to arrive a day early. Due to the Jones Act (Merchant Marine Act of 1920), guests are prohibited from joining the ship mid-cruise if embarking from Vancouver, Canada. Additionally, the remote nature of Alaska’s ports makes it very challenging to catch up with the ship mid-cruise if you miss embarkation in Seward, Alaska. To avoid any complications, arriving at least 1 day prior to your departure date is highly advised.

Guests embarkation time vary by suites and Seven Seas Society status. Please see below for a full breakdown. Guests sailing from a U.S. port must embark the ship no later than two hours prior to sailing time. This is mandatory in order to meet U.S. Customs and Border Protection requirements. All other sailings require guests to embark no later than an hour and 30 minutes prior to sailing time. For disembarkation, guests should plan on vacating their suites shortly after the scheduled arrival time into port. Cruise-only guests should not schedule flights prior to four hours after disembarkation.

Beginning with the following voyages early boarding will be available to guests in the below suites and/or have the below Seven Seas Society status.

Upon returning to the United States, all baggage is subject to inspection by U.S. Customs Service.  Guests originating or terminating their cruise in a foreign port may also be subject to inspection by local customs officials.  Residents of the United States are allowed a duty-free exemption of $800 per person and those over the age of 21 may include one liter of liquor and one carton of cigarettes in their exempted purchases.

Regent Seven Seas Cruises offers its guests the option to purchase hotel stays or land programs. You may extend your stay in your port of embarkation or disembarkation in one of the hotels listed, or opt for a special exclusive package in some of the most prestigious hotels in the world. The prices include room, tax, service charges, full breakfast, porterage and transfers as applicable. Please note that rates do not include early check-in or late check-out. Official standard check-in time is usually 3:00 pm and check-out time 11:00 am. One night or additional night accommodations may be purchased to ensure early check-in for guests arriving on early flights, or for guests with late flight departures. Regent Seven Seas Cruises reserves the right to substitute hotels.

Some optional land programs are subject to cancellation if a minimum number of participants is not achieved. Cancellation penalties apply on land/hotel programs cancelled within 90 days of departure. Guests participating in the Regent Seven Seas Cruises Air/Sea Program and not requesting customized air arrangements deviating will receive airport transfers to/from the pier or hotel. For guests with independent flight arrangements, a private car transfer from the airport to the pier can be purchased in advance and flight information must be advised at least thirty days prior to departure. We regret that motorcoach transfers cannot be booked pre-cruise for guests with independent flight arrangements.

All post-cruise transfers can only be booked on board at the Destination Services desk.