NOTIFICATION
Information contained in this brochure is not an offer or a contract. The transportation of Guests and baggage on Regent Seven Seas Cruises®’ vessels is provided solely by ground operators and is governed by the Terms and Conditions of the Guest Ticket Contract. For complete information on Terms and Conditions, itineraries, liability of Regent Seven Seas Cruises® and all sections mentioned below, please refer to the Guest Ticket Contract. A copy of the Guest Ticket Contract is available by contacting your Travel Advisor or online at www.RSSC.com. Upon booking the cruise, all of the Terms and Conditions of the Guest Ticket Contract shall be binding on the parties thereto.
DEPOSIT & PAYMENT POLICY
American Express, MasterCard, Visa, traveler’s checks and personal checks are accepted for deposits and full payments. For your convenience, your final payment may be automatically charged to the credit card used to make the initial deposit. Regent Seven Seas Cruises® accepts no responsibility for credit card foreign currency fees/transaction processing fees, or any other independently assessed fees imposed by issuing banks. None of these fees separately charged by the issuing banks accrues to the benefit of Regent Seven Seas Cruises®. Third party credit card charges can only be accepted when accompanied by valid authorization to charge from the relevant card owner. Deposit and final payment schedules vary by the cruise sail date and length, as outlined below.
CRUISES 60 NIGHTS OR LESS
Deposit & Payment Schedule:
CRUISES 61 NIGHTS OR MORE
Deposit & Payment Schedule:
Final balance must be received per the respective schedules set forth above, together with passport details and any special onboard service requests; otherwise, booking may be subject to immediate cancellation and any applicable penalties (see below). Regent Seven Seas Cruises® reserves the right to cancel any booking not fully paid or deposited per the respective schedule set forth above or any booking missing passport details.
NON-REFUNDABLE DEPOSITS
Non-Refundable Deposits apply to new bookings made 180 days or more prior to embarkation on voyages 60 nights or less. Guest(s) will receive a 5% savings on their overall voyage fare when opting for a non-refundable deposit. Normal deposit and payment schedule will still apply. If guest(s) choose to cancel their voyage, their deposit will not be refunded, and the remainder of their fare will follow normal penalties. Non-refundable deposits apply to all suite categories excluding the Regent Suite. Non-refundable deposit savings of 5% are combinable with all published promotional fares and offers. Savings are not combinable with reduced and net rates, as well as any reduced deposit offers. Availability is limited and restrictions apply — applicable voyages are subject to removal at any time without notice; savings amounts are subject to change.
CANCELLATION POLICY
A 100% cancellation fee will be imposed as indicated below for nonappearance. Fare is defined as the full cost of any cruise or air component purchased from Regent Seven Seas Cruises®, excluding optional facilities and services fees. Please refer to the full Terms and Conditions of the Guest Ticket Contract for fees relating to the cancellation of optional facilities and services. Any refund due as indicated by the cancellation fee schedule will be made after receipt of written notice of cancellation. Cancellation notices must be in writing and received by Regent Seven Seas Cruises® no later than the day before cancellation penalties are to be assessed. Guests who cancel within the indicated periods are subject to the following per person cancellation fees.
CRUISES 60 NIGHTS OR LESS
For cancellations made from the date of deposit to 151 days prior to cruise sail date, an administrative fee of US$100 per person for suite categories SKA-H will apply.
| DAYS PRIOR TO VACATION | RS | SKA-H |
|---|---|---|
| Deposit Date-151 | 25% of fare | $100* |
| 150- 121 | 50% of fare | 15% of fare |
| 120-91 | 75% of fare | 50% of fare |
| 90-76 | 100% of fare | 75% of fare |
| 75-0 | 100% of fare | 100% of fare |
| *per person administration fee |
CRUISES 61 NIGHTS OR MORE
For cancellations made from the date of deposit to 211 days prior to cruise sail date, an administrative fee of US$500 per person for suite categories SKA-H will apply.
| DAYS PRIOR TO VACATION | RS | SKA-H |
|---|---|---|
| Deposit Date-211 | $500* in suite categories HP-H; 10% of fare in suite categories SKA-HS | |
| 210-151 | 25% of fare | 25% of fare |
| 150-121 | 50% of fare | 50% of fare |
| 120-91 | 75% of fare | 75% of fare |
| 90-0 | 100% of fare | 100% of fare |
| *per person administration fee |
SINGLE SUPPLEMENTS
A supplemental charge for single occupancy varies by sailing. Single supplement savings are based on double occupancy 2-for-1 fares and are capacity controlled on select categories.
RESERVATION CHANGES
If a name substitution or removal of an individual from a booking is requested when a booking is within the penalty period, cancellation penalties apply. Please refer to the Cancellation Policy section of the Terms and Conditions for applicable charges. Changes to airline tickets are subject to airline approval, and any imposition of airline or other cancellation fees are the responsibility of the Guest. All air reservations booked through Regent Seven Seas Cruises®, custom or otherwise, that are within one year of departure, will require a US$500 administrative fee for each change to a passenger name. Bookings cannot be converted from cruise-only to air/sea within 90 days of sailing, unless confirmed by Regent Seven Seas Cruises ®.
INSURANCE
We highly recommend adequate personal and baggage insurance and trip cancellation insurance to cover the full purchase price of the cruise, including air and/or land program costs. All trip cancellation policies will be strictly enforced. No refund will be made for unused or partially used portions of the cruise, air or land programs, including shore excursions, except as specifically outlined in the Guest Ticket Contract. Applications for insurance are provided upon request. Insurance purchased through Regent Seven Seas Cruises® is refundable up until the point a booking is within cancellation penalty. RegentCare Guest Travel Protection Program offers US$50,000 per person maximum coverage.
MEDICAL SERVICES
Our vessels are equipped with limited medical facilities and staffed by internationally accredited medical personnel. Customary Emergency Room fees and charges apply for medical services. Guests needing special services, including wheelchairs, motorized scooters, oxygen therapy, etc., must advise Regent Seven Seas Cruises® in writing at time of deposit. Please note some ports of call may not be suitable for Guests with limited mobility and may preclude debarkation with or without the aid of a wheelchair or motorized scooter. Regent Seven Seas Cruises® has the right to refuse or revoke passage to anyone who, in its judgment, is unfit for travel or whose comfort on board may be compromised due to situations beyond the care that can be provided by Regent Seven Seas Cruises®.
PREGNANCY, CHILDREN, INFANTS & UNACCOMPANIED MINORS
Regent Seven Seas Cruises® cannot accept Guests who will have entered their 24th week of pregnancy at the beginning of, or at any time during, the cruise. Infants must be six months of age as of the first day of the cruise. For voyages that have three or more consecutive days at sea, infants must be at least one year of age as of the first day of the cruise. Guests traveling with a young infant that does not meet the infant policy will be denied boarding. No refunds or other compensation shall be due from Regent Seven Seas Cruises® as a result of the denial of boarding to an underage infant or any accompanying Guests. Any Guest under the age of 18 must be accompanied by and occupy the same stateroom as an adult 18 years or older. Regent Seven Seas Cruises® does not provide for the care, entertainment or supervision of children.
TRAVEL DOCUMENTATION
All Guests must have passports valid for six months following disembarkation and necessary visas when boarding. It is the Guest’s responsibility to ensure that they have all necessary documents to participate in the cruise. It is the sole responsibility of each Guest to obtain and have available the appropriate valid travel and health documents for their chosen itinerary. Regent Seven Seas Cruises® highly encourages Guests to submit their travel documents by final payment. Regent Seven Seas Cruises® accepts no responsibility for obtaining required visas or for advising Guests of visa or other immigration requirements. Travel documents are issued approximately 25 days prior to departure. Please refer to the Guest Ticket Contract and www.RSSC.com for further requirements and information.
ITINERARY
Guests acknowledge that the scheduled itinerary is subject to delay, modification, or port-of-call cancellation due to weather and other causes beyond the control of Regent Seven Seas Cruises®. If necessary, at the sole discretion of Regent Seven Seas Cruises®, Regent Seven Seas Cruises® may substitute ports of call or make itinerary changes. Regent Seven Seas Cruises® does not assume responsibility or liability for any loss or expense incurred by Guests as a result of any changes or cancellations. Please refer to the full Terms and Conditions of the Guest Ticket Contract.
RESPONSIBILITY
Regent Seven Seas Cruises® accepts no liability, whether occasioned by railroad, motor coach, private car, boat, aircraft or any other conveyance, for any injury, damages, loss, accident or delay from the acts or defaults of any company or person, or in carrying out the arrangements of the cruise or cruise tour, as a result of any cause beyond the control of Regent Seven Seas Cruises®. Guests specifically release Regent Seven Seas Cruises® from any and all claims for loss or damage to baggage or property, or from personal injuries or death, or from loss from delay, arising out of the acts, omissions or negligence of any other party, such as air carriers, hotels, shore excursion operators, restaurateurs, transportation providers, medical personnel, ship owners, ship operators or other providers of services and facilities. All medical services and independent contractor services are offered solely for the convenience of Guests and are accepted at the Guest'’s own risk and cost. Please refer to the full Terms and Conditions of the Guest Ticket Contract.
ACTS OF NATURE, STRIKE, OR OTHER CONDITIONS BEYOND CONTROL
Regent Seven Seas Cruises® shall not be liable for delay or inability to perform caused by or arising out of strikes, lockout or labor difficulties or shortages, whether or not Regent Seven Seas Cruises® is a party thereto, or any other acts of nature, God, government restraint, outbreaks or epidemics or pandemics of communicable disease, force majeure or other circumstances beyond the control of Regent Seven Seas Cruises®. Please refer to the full Terms and Conditions of the Guest Ticket Contract.
AIR TRANSPORTATION
Regent Seven Seas Cruises®, as an added service to our Guests, offers arrangements for air travel in conjunction with a cruise as part of our Ultimate All-Inclusive Fares package. Air arrangements, including routings, are at Regent Seven Seas Cruises®’ (or its agents’) discretion and are based on flight availability and agreements with airlines. Preliminary air schedules are sent out 110 days prior to embarkation. Special requests, including class of service upgrades, specific carriers and routing, are at the discretion of Regent Seven Seas Cruises®. A US$75 nonrefundable Custom Air call service fee will be applied to reservations which, if the Custom Air flight option presented is accepted within three days, will become part of the existing US$175 per person air customization fee. If guests choose not to accept the Custom Air flight option presented, the US$75 fee will not be refunded. Guest travel documents must be completed to customize air, and information must match passport. Platinum, Titanium, Diamond, and Commodore guests will continue to receive a complimentary one-time Custom Air deviation, including the waiving of one US$75 Custom Air call service fee. All air reservations booked through Regent Seven Seas Cruises®, custom or otherwise, that are within 1 year of departure, will require a US$500 administrative fee for each change to a passenger name. Airfare is non-refundable if canceled within 90 days of embarkation. Due to recent airline policy changes, all classes of service, including Business Class, may no longer include luggage, seat assignments and lounge access. To confirm special requests including service amenities by airline, please check with your specific airline(s) for their respective cost and policy. Wheelchair, oxygen, and meal requests should be made directly with the airline. When booking air arrangements through Regent Seven Seas Cruises (or its travel partners’), some airline carriers will not honor mileage credits for flights booked through non-direct channels. It is the responsibility of the Guest(s) to view their preferred airline’s terms and conditions. Due to scheduling conflicts, an enroute overnight might be necessary. Costs associated with an overnight stay are at the Guest's expense. Upgrade offers apply to intercontinental flights only. On intercontinental flights, Guests may utilize Regent Seven Seas Cruises®' Business Class Air program or choose cruise-only fares. Airfare quotes and availability are subject to change until purchased and tickets are issued. Tickets will be issued 85 days prior to embarkation. In making these arrangements, Regent Seven Seas Cruises® acts only as an agent on the Guest’s behalf, and does not operate, control, or supervise any airlines and is not responsible for carriers failing to meet schedules. Air tickets are refundable to Regent Seven Seas Cruises® only and considered a part of the total cruise tour fare. Any airline imposed fees that result from changes to or cancellation of air arrangements are the sole responsibility of the Guest. Due to government regulations, if you are delayed or unable to board at embarkation, you may not be able to board at a later time. In such event, Carrier shall have no liability to refund any cruise fares.
TRANSFERS
Guests who elect not to purchase the Ultimate All-Inclusive Fares package or do not purchase transfer arrangements from Regent Seven Seas Cruises® will be responsible for their own transfer arrangements to and from the ship. Transfers are not included for Guests making independent hotel arrangements. The Destination Services desk can assist with post-cruise transfer arrangements once Guests are on board. Regent Seven Seas Cruises® offers all Air/Sea Guests complimentary transfers to and from the airport/ship in conjunction with the air program on the day of the ship's embarkation/disembarkation, with the exception of circumstances where custom air arrangements are confirmed by Regent Seven Seas Cruises®. Guests may purchase private transfers through Blacklane, a transport company, in partnership with Regent Seven Seas Cruises®. Transfers must be purchased directly through Blacklane’s mobile app or website, which is not controlled by Regent Seven Seas Cruises®. Guests purchasing roundtrip air arrangements through Regent Seven Seas Cruises® will receive a voucher of US$250 per person (up to US$500 per suite) to use towards a Blacklane private transfer; voucher is only applicable for Guest 1 and 2 in a suite. Guest(s) purchasing a one-way flight will only receive a voucher of US$125. Blacklane private transfers are not available in all cities and markets. In the event that Guests are unable to redeem their voucher due to unavailability, Guests may utilize the group transfer provided by Regent Seven Seas Cruises and redeem their voucher at a later date. Guests staying in the Regent Suite will receive unlimited Blacklane private transfers within 100 miles; transfers must be from home to airport, airport to port, airport to hotel, hotel to port, and/or vice versa. For distances longer than 100 miles, a supplement will be required. For Blacklane’s terms and conditions, please visit www.blacklane.com.
DINING RESERVATIONS & PRIVILEGES
Guests will have access to dine one evening in each specialty restaurant to ensure all Guests have an opportunity to experience these unique venues. Reservations are required for Prime 7, Chartreuse and Pacific Rim. Reservations are not required in Compass Rose, La Veranda or Sette Mari at La Veranda. Only one reservation is allowed in advance per specialty restaurant. Dining reservations can be made beginning 75 days prior to sailing.
OPTIONAL HOTEL STAYS, LAND PROGRAMS & SHORE EXCURSIONS
Regent Seven Seas Cruises® offers Guests the option to purchase hotel stays, land programs and shore excursions. These programs are subject to cancellation if a minimum number of participants is not reached. Fares are per person based on double occupancy and are subject to change without notice. For further details, please contact Regent Seven Seas Cruises® or your Travel Advisor. Pre- and/or post-cruise hotel and land packages must be purchased no later than 90 days prior to sail date. Cancellations made 90 days or less prior to the sail date are subject to 100% cancellation penalty. Guest travel documents must be provided by final payment in order to secure a pre- or post-cruise land program. Regent Seven Seas Cruises® reserves the right to cancel the availability of any hotel included in the program. In the event that a hotel is unavailable, the Guest will receive a complete refund and/or will be offered a comparable hotel property based on availability. If a pre- or post-cruise land program is cancelled by Regent Seven Seas Cruises®, Guests who have booked their air through the Regent Seven Seas Cruises Air/Sea Program will have their flight changed between their gateway city and the ship without incurring a change fee. Regent Seven Seas Cruises® cannot be held responsible for any independent travel costs incurred if a land program, tour or private arrangement made through Regent Seven Seas Cruises® is cancelled due to participation minimums not being met. Flight availability, itinerary and programs are subject to change without notice and do not constitute grounds for your cancellation of the voyage.
THE FOLLOWING CANCELLATION PENALTIES APPLY:
Pre- and Post-Cruise Hotels — A 100% penalty will begin at 90 days prior to the hotel check-in date.
Pre- and Post-Cruise Land Programs — A 100% penalty will begin at 90 days prior to the program’s start date.
Overland Programs (land tours that take place during cruise) — A 100% penalty will begin at 90 days prior to program start date.
Regent Choice Shore Excursions — Penalties begin at 36 hours prior to the tour start date.
Regent Seven Seas Cruises® and its appointed ground operators will do all they can to assist with alternative arrangements, but Regent Seven Seas Cruises® will not assume responsibility for any costs incurred if a land program, tour, shore excursion or private arrangement made through Regent Seven Seas Cruises® is disrupted due to adverse weather conditions or other conditions outside of Regent Seven Seas Cruises® control.
Regent Seven Seas Cruises® reserves the right to increase hotel, land program, tour and shore excursion prices to cover increased costs, tariffs and taxes and to reflect fluctuations in foreign exchange markets. Regent Seven Seas Cruises® reserves the right to change or withdraw a program at any time without notice. Programs are capacity controlled with limited availability.
NOTICE
While Regent Seven Seas Cruises® makes every effort to adhere to the specifics shown in this brochure, circumstances may require otherwise. All information contained herein is subject to change without notice at the discretion of Regent Seven Seas Cruises®. All schedules and fares listed in this brochure are subject to change without notice. Regent Seven Seas Cruises® is not responsible or liable for any typographical errors, omissions or misprints. Please refer to the full Terms and Conditions of the Guest Ticket Contract which are binding upon the Guest.
Ships’ Registry: Bahamas and Marshall Islands.
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